Support
Need help with PaidUp or ShowUp? Email us at support@mainstreetbase.com and we will get back to you.
PaidUp
Does PaidUp send text messages?
No. PaidUp sends reminders by email only.
Do I need QuickBooks?
No. Add invoices by hand or import a CSV. PaidUp does not need your accounting software.
What happens when an invoice is paid?
Mark it paid and the reminders stop.
How do I cancel Pro?
Cancel anytime from the Plan page. You keep Pro access until the end of the paid period.
ShowUp
Does ShowUp send text messages?
No. ShowUp sends reminders by email only.
Do I have to change my booking system?
No. ShowUp works alongside the diary or booking system you already use.
What is the difference between Free and Pro?
Free covers up to 20 appointments a month, with email reminders you send or queue. Pro is $24 a month for unlimited appointments, with reminders that send themselves.
How do I cancel Pro?
Cancel anytime from the Plan page. You keep Pro access until the end of the paid period.